Privacy Policy

Effective Date: Mon Jan 06 2025

Meta Minds Inc. ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SoulSpace app ("the App") and related services. By using the App, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please refrain from using the App.

1. Information We Collect

We collect various types of information to enhance your experience and improve our services. This includes:

1.1 Information You Provide Directly

• Account Information: When you register, we collect your name, email address, phone number, profile photo, password, and other details required for account creation.
• Journal Entries and Posts: Text, images, videos, and other content you upload to your journal, feed, or shared posts.
• Payment Information: Billing details, including credit/debit card information or other payment methods, when you make purchases or subscribe to premium services.
• User Feedback and Support: Responses to surveys, feedback forms, or communications with our support team.

1.2 Information We Collect Automatically

• Device Information: Information such as device model, operating system, app version, IP address, and unique device identifiers.
• Usage Data: Details about your interactions with the App, including features accessed, time spent, and engagement metrics.
• Location Information: Precise or approximate location data collected via GPS, Wi-Fi, or mobile networks if you grant location access.
• Cookies and Tracking Technologies: Data collected through cookies, pixels, or other tracking tools to understand user behavior and preferences.

1.3 Information from Third Parties

• Social Media Integrations: Information obtained when you log in through platforms like Facebook, Google, or other social media accounts.
• Third-Party Services: Data from payment processors, analytics providers, or advertising networks.

2. How We Use Your Information

Your information is used for the following purposes:

• Providing Services: To operate and deliver the features of the App, such as journaling, trip planning, and interactive maps.
• Personalization: Tailoring content, recommendations, and experiences to your preferences.
• Improving the App: Analyzing user behavior to enhance functionality, security, and usability.
• Communications: Sending transactional emails, notifications, or updates about your account and activity.
• Marketing: Displaying targeted advertisements and promotional content within the App and through third-party channels.
• Payment Processing: Facilitating payments and subscriptions securely and efficiently.
• Security and Fraud Prevention: Monitoring and addressing suspicious activities to protect users and our platform.
• Compliance: Adhering to legal obligations, including GDPR, CCPA, LGPD (Brazil), PIPEDA (Canada), UK GDPR, and Indian data protection laws, and resolving disputes as necessary.

3. Sharing Your Information

• With Your Consent: Based on your privacy settings, journal entries, posts, or location data may be shared with selected users or publicly.
• With Service Providers: Trusted third-party vendors assisting with app operations, cloud storage, payment processing, analytics, or customer support.
• For Legal and Safety Purposes: To comply with laws, protect user safety, and address security concerns.
• In Business Transactions: In case of mergers, acquisitions, or asset sales, your data may be transferred.

4. Your Choices and Controls

• Privacy Settings: Manage visibility of your journal entries, posts, or shared location data through the App.
• Opt-Out Options: Unsubscribe from marketing emails and adjust settings for personalized ads.
• Data Access, Update, and Deletion: Request, update, or delete your data by contacting support@soulspace.social.

5. Data Security

We use encryption, access controls, and regular audits to protect your data. However, no system is completely secure, so please safeguard your credentials.

6. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect data from such individuals. If discovered, we will delete it promptly.

7. International Data Transfers

Your information may be processed in countries outside your own. We ensure compliance with GDPR and other applicable regulations for such transfers.

8. Data Retention

We retain your data as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes.

9. Third-Party Links and Services

The App may contain links to external websites or services. We are not responsible for their privacy practices. Review their policies before interacting with them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the App or via email. Continued use of the App after updates indicates your acceptance of the revised terms.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
Email: support@soulspace.social
Address: Meta Minds Inc., 123 Privacy Lane, Data City, DC 45678